Shipping & Returns

UK shipping
£5.95 - Free when you spend £200

All orders placed before 2pm GMT Monday-Friday (Excluding Public Holidays) will be dispatched on the same day, by DPD Tracked Next Day Delivery.

Rest of World shipping
£15.95 - Free when you spend £200

All orders placed before 12pm GMT Monday-Friday (Excluding Public Holidays) will be dispatched the next day by DHL Tracked Express Delivery.

Other Shipping information

  • Should there be a delay or any issue with your delivery, please contact info@ahluwalia.world for help in resolving the problem.
  • If you are outside of the UK, you may be subject to import duties and taxes once a shipment reaches your country.
  • Additional customs clearance charges must be paid by you; Ahluwalia has no control over these charges and cannot predict what they might be.
  • International orders may be subject to customs clearance procedures, which may cause delays beyond original delivery estimates.
  • Customs policies vary widely from country to country; contact your local customs office for more information.

Returns & Refunds

If you wish to return an item purchased online, please contact info@ahluwalia.world for the return address. You have 14 days from when your order is delivered to email and ship it back to our return centre for a refund or exchange. Any claim regarding the delivery of Product(s) must be submitted in 14 working days following receipt of the Product(s). Before returning any items to us, we do ask that they are in the same condition that you received them. Items must be returned unworn, undamaged and unused, with all tags attached and the original packaging included. If items are worn we won't issue a refund. Final sale and reduced items cannot be returned unless the item arrives damaged or faulty when delivered to you.

We do not offer free returns and the cost of returning an item is your responsibility, we recommend you use a recorded delivery service and obtain proof of postage. Please take reasonable care to ensure that items are returned safely and are not damaged in transit and include the original packaging. Once we receive your return we will process it as soon as possible. Please note, that your bank or credit card company may take 4-7 business days to credit your account with a refund.